Thank you for shopping with DUBIZO. We work hard to make sure your order reaches you quickly and safely.

1) Delivery Coverage

We currently deliver to most locations across Egypt through trusted courier partners.

2) Processing Time

Orders are typically processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays are processed on the next working day.

3) Estimated Delivery Time

Estimated delivery time depends on your location:

• Cairo & Giza: 2–3 business days
• Other Governorates: 3–5 business days

Delivery times are estimates and may vary due to courier operations or unforeseen circumstances.

4) Shipping Fees

Shipping fees are calculated at checkout based on your location and order details.

5) Order Tracking

Once your order is shipped, you may receive a confirmation message with tracking details (if available) from the courier company.

6) Failed Delivery Attempts

If the courier is unable to reach you after multiple attempts, the order may be returned to us. In such cases, re-shipping fees may apply.

7) Incorrect Address

Please ensure your shipping details are accurate. DUBIZO is not responsible for delays or failed deliveries due to incorrect information provided during checkout.

8) Delays

While we aim to deliver within the estimated timeframe, DUBIZO is not responsible for delays caused by courier services, weather conditions, or events beyond our control.

9) Contact Us

If you have any questions regarding your delivery, please contact us:

Email: admin@dubizo-eg.com
Address: Zahraa El Maadi, Cairo, Egypt